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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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L. Wolfe

September 30, 2024

5  out of  5
rating by L. Wolfe
"Treye talked to me on the phone for over an hour going through my homeowners and automobile insurance policies line by line answering many, many questions. I have no doubt I'm in good hands."
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Douglas Blum

September 19, 2024

5  out of  5
rating by Douglas Blum
"I have been a long time customer of State Farm and Treye's office is great to work with."
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Middle Man Dock Maintenance

September 9, 2024

5  out of  5
rating by Middle Man Dock Maintenance
"We have been using their office for about 20 years. Excellent customer service! They even call from time to time to see if we are satisfied and assuring us that we have the best policy and pricing. Highly reccomend!"
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Vincent Camacho

September 4, 2024

5  out of  5
rating by Vincent Camacho
"We are very pleased with our State Farm Insurance....credit of overall 10 star performance goes to Trey, Mellisa, and their teamsters of result oriented and customer satisfaction minded people. We get the feel of Family every time we interface in person or by phone! Thank you for going above and beyond!"
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Rhodrick Camacho

September 4, 2024

5  out of  5
rating by Rhodrick Camacho
"Kind and understanding staff. Great overall service"
We responded:
"Rhodrick Thank you for your positive feedback! I'm glad to hear that you've had a great experience with the staff and overall service. If you have any questions or need assistance with anything else, feel free to ask! Treye"
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Christy Helsel

August 7, 2024

5  out of  5
rating by Christy Helsel
"Treye and his entire team are outstanding. We have used him as our agent for years and he is always quick to respond and help handle any matter that comes up."
We responded:
"Thank you Christy. My team and I try really hard to provide outstanding service as your agent over the years. Having a responsive and helpful agent can make a significant difference in ensuring a smooth experience. If there's anything specific you would like assistance with or any other information you need, please let me know!"
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Chris Womack

August 6, 2024

5  out of  5
rating by Chris Womack
"Treye and his team have been awesome to work with. Every time I have questions or any kind of issues they are resolved immediately! The front office receptionist is always welcoming with a smile and very nice! I’d recommend this State Farm agent to anyone!"
We responded:
"Chris, I am so glad we as a team, have consistently been awesome to work with, providing prompt resolution to any questions or issues you have. It's also great to know that the front office receptionist is welcoming and friendly. Thank you for recommending this State Farm agent to others! If you need any further assistance or have any more questions, feel free to ask!"
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Lisa Rhodes

August 6, 2024

5  out of  5
rating by Lisa Rhodes
"I highly recommend Treye and his staff! They go above & beyond to help their customers, and not just with insurance. I have been so impressed with his office, that I decided to transfer all my policies over to them. It is truly a pleasure dealing with them!"
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Jared Holloway

April 19, 2024

5  out of  5
rating by Jared Holloway
"I recently had the pleasure of interacting with Treye and Melisa from State Farm, and their commitment to exceptional customer service truly stands out. From the moment I reached out to inquire about my boat policy to ongoing support, Treye and Melisa have consistently gone above and beyond the norm. One of the most positive aspects of Treye and Melisa's service is their genuine dedication to understanding my needs and concerns. Instead of providing generic solutions, they took the time to listen and tailored their recommendations accordingly. Their personalized approach made me feel valued as a customer, and I appreciated their willingness to go the extra mile to ensure my satisfaction. I cannot speak highly enough of Treye and Melisa's exceptional customer service. Their dedication, expertise, proactivity, and accessibility have surpassed my expectations, and I am grateful to have them and State Farm in my corner."
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Cody weaver

April 16, 2024

5  out of  5
rating by Cody weaver
"Melisa sets the bar.... Her exceptional customer service and level of professionalism continues to give me the confidence and satisfaction that I will be taken care of. She makes the confusion easy, thanks for support as always!"
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Jocelyn L.

April 15, 2024

5  out of  5
rating by Jocelyn L.
"Every one in this office is so friendly and kind. Always a treat when we pop in. Plus they get extra points for having dog treats!"
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Jean King

March 27, 2024

5  out of  5
rating by Jean King
"I am a long standing client with this agent. He is detail oriented and genuinely cares about his customer relationships. JK"
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Shannon Weekly

March 11, 2024

5  out of  5
rating by Shannon Weekly
"I have been dealing with this office for many years and have never had any problem's. Everyone there always goes above and beyond. If you’re looking for a place that can handle all of your insurance needs. This is your place!!!"
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Caroline Merchant

February 23, 2024

5  out of  5
rating by Caroline Merchant
"Treye and his team have gone above and beyond to make sure I'm covered and taken care of. I love working with them and feel confident knowing I have reliable insurance."
We responded:
"That's fantastic to hear! It's great to be able to go above and beyond to ensure your coverage and take care of your needs. Feeling confident and knowing that you have reliable insurance is essential for peace of mind. It's wonderful that you have such a positive experience working with us. If there's anything else I can assist you with, please let me know!"
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Donna Torrey

February 6, 2024

5  out of  5
rating by Donna Torrey
"Insurance is my least favorite thing to deal with but Treye Hardaway’s team makes it easier. When I have a question or concern they help to answer it and if they don’t know they go above a beyond to fine out. When they say they’ll call you back they actually mean it. Melisa is one of the Hardaway’s team. She’s very personable and easy to talk to about insurance needs."
We responded:
"Donna .. Thank you for the kind words. It is our pleasure to serve all your insurance needs. "
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Lisa Smith

February 2, 2024

5  out of  5
rating by Lisa Smith
"They are a great group of people to work with"
We responded:
"Thank you Lisa. We love being here for our clients. "
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Russell Payne

January 23, 2024

5  out of  5
rating by Russell Payne
"I've known Treye for more than 30 years and I consider him one of my life long friends. When I found out that Treye was starting his State Farm business I immediately switched all of my policies from USAA to State Farm. Their service is top shelf! I have had several serious claims, the most severe being a recent house fire two years ago. I woke up on a Saturday morning at 3am to my garage in flames. Smoke filled the entire house! I was up the rest of the morning stressing, and trying to come to grips with what just happened. Then Treye showed up at my house at 8am. I was blown away when I saw him. He answered all of my questions and reassured me that I would be whole again. Just a few weeks ago, they got me out of trouble with a DMV for something I overlooked. State Farm Gloucester has always gone above and beyond my expectations as a customer. I want to take this opportunity so send my sincere gratitude. Thank you for taking care of me. I seriously don't have to worry about anything insurance related...you guys do it all! Big Love."
We responded:
"Russ Wow, thank you so much for the amazing 5-star review! We've known each other for over 30 years, and your support means the world to us. Switching from USAA to State Farm is a big move, and we're thrilled that you trusted us with all your policies."
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Jon West Sr

January 15, 2024

5  out of  5
rating by Jon West Sr
"Treye Hardaway, and his staff, including Ms. Michelle and his senior staff member Melissa Walker, are in every respect, superb insurance agents."
We responded:
"Jon We would like to express our sincere gratitude for taking the time to leave us such a positive and commendable review. Your kind words about Treye Hardaway, Ms. Lisa, and Melissa Walker are truly appreciated. Our team strives to provide exceptional service, and we are delighted to hear that you consider our insurance agents to be superb in every respect. Knowing that we have met your expectations is a great source of motivation for us to continue delivering the highest level of service to all our clients. If there is anything else we can assist you with or if you have any further inquiries, please do not hesitate to contact us. We are always here to help. Once again, thank you for your support and for choosing our services. Treye"
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Hunter Walters

January 15, 2024

5  out of  5
rating by Hunter Walters
"Very helpful every time I call and always got things resolved. Recommend this insurance company to anyone."
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Dac Cherner

January 15, 2024

5  out of  5
rating by Dac Cherner
"Great service. Team is on their A game."
We responded:
"Dac Really appreciate the kind words. I hope we can always be of assistance for any of your insurance needs. "
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John Howell

February 6, 2023

5  out of  5
rating by John Howell
"I transferred my insurance after my move from Hampton to Gloucester. Treye's team was very helpful and understanding. Building a new home came with lots of questions. Retiring from the Military, I was well received by Treye's Team. I prefer face to face interaction with people I give my money too. It's been a very positive experience and I enjoy stopping by to chat. I appreciate there time and helpful information. Thank you for being you."
We responded:
"John Thank you so much for the kind words. It is a pleasure to help our clients, and we love when you stop by to office. "
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Jason Hall

October 31, 2022

1  out of  5
rating by Jason Hall
"I would like to start and say I've been a long time State Farm customer. I recently changed to an agent closer to me in Williamsburg. Here is my issue, I reached out to Treye Hardaway by email to inform him his employee WHOM I HAVE NEVER MET messaged me on Facebook and sent some nasty comments and hateful remarks after I switched agents. He responded on the email with his number and asked me to call. I called him and he said he was busy with his son and couldn't talk. (Keep in mind I'm on the other side of the world 14 hours ahead in Guam for the Navy) He calls back another time and I miss his call then texted me "I called you back, you didn't answer". Next I responded by just asking him to respond to the email I sent with screenshots of her messages and proof and he has not doe so at all. He has offered no results on how he planned on resolving this."
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joyner421

October 20, 2022

5  out of  5
rating by joyner421
"Treye and his team were amazing helping me and my family as we navigated the aftermath of our house fire. He made sure we had everything we needed to rebuild and recover. As dependable and reliable as they come!"
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Victoria Belcher

July 30, 2022

5  out of  5
rating by Victoria Belcher
"I have been working with Treye and State Farm since 2011. Treye and his team have gone above and beyond when we have had questions and concerns and they have always been professional."
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Dreux Elliott

April 4, 2022

1  out of  5
rating by Dreux Elliott
"My fiance canceled her insurance back in November 2021 and has been charged every month since. She sold the car and submitted proof. She keeps getting the run around because they don't want to back pay her what she is owed. She has spoke to Melissa multiple times and she has had her send pictures of the title to Trey multiple times. This is an extreme lack of organization and professionalism. I would not recommend this agent to anyone because you will get the run around and they will not pay you what they owe you."